J C Balls & Sons – Privacy Policy
Last Updated: December 2025
J C Balls & Sons (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information You Provide
Name
Email address
Phone number
Postal address
Enquiry or message details
Job application information (e.g., CV, cover letter)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages viewed and usage patterns
Cookies and tracking data (see Section 7)
1.3 Information from Third Parties
We may receive information from third-party services such as payment processors, recruitment platforms, or analytics providers.
2. How We Use Your Information
We use your information to:
Respond to enquiries or requests
Provide quotations and deliver contracted services
Communicate with customers and suppliers
Process job applications
Improve website performance and user experience
Maintain internal records
Comply with legal and regulatory obligations
3. Legal Basis for Processing
We process personal data under the following lawful bases:
Contractual necessity – to provide services or respond to enquiries
Legitimate interest – business operations, improving services, security
Legal obligation – complying with UK law and regulatory requirements
Consent – where explicitly required (e.g., marketing communications)
4. Sharing Your Information
We may share your information with:
Service providers (e.g., IT support, website hosting, payment processors)
Business partners or subcontractors involved in delivering services
Legal or regulatory authorities when required
Third parties if the business undergoes a merger or acquisition
We do not sell your personal information.
5. Data Storage and Security
We implement appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
Your data is stored securely within the UK or other GDPR-compliant regions.
6. Data Retention
We retain personal data only as long as necessary for:
The purpose it was collected
Legal or regulatory obligations
Establishing, exercising, or defending legal claims
Retention periods vary depending on the type of information and purpose.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyse performance and usage
Enhance user experience
You can manage or disable cookies through your browser settings. For full details, please refer to our Cookie Policy.
8. Your Data Protection Rights
Under UK data protection laws (UK GDPR and Data Protection Act 2018), you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data (where legally permissible)
Object to processing
Request restriction of processing
Request data portability
Withdraw consent (where applicable)
To exercise your rights, contact us using the details below.
9. Links to External Websites
Our website may contain links to external sites. We are not responsible for the content, security, or privacy practices of third-party websites.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contactus using the contact form.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.